Safe Betting

Onexbat Responsible Gaming — Keep the Fun, Keep the Control

Betting is not just about winning — it is a form of entertainment. Onexbat believes every member should play responsibly, know their limits, and seek help when needed. We are always here for you.

18+ Only Self-Exclusion Benefits 24/7 Support Bet Limit Controls

Warning: Gambling can be addictive. Only bet with money you can afford to lose without it affecting your daily life. If you develop a problem, seek help immediately.

18+
Age Verification Required
24/7
Support Assistance
5+
Protection Tools
72h
Cooling-Off Option

Our Responsible Gaming Tools

Onexbat provides a range of tools to help you stay in control of your gaming

Set Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, limits can be lowered instantly, but increasing a limit requires a 7-day waiting period.

Session Time Limit

Set a daily limit for how long you spend on the platform. Once that time is up, you will be logged out automatically, preventing you from overspending your time.

Cool-off Break

Take a break for 72 hours to 30 days. During this time, you will not be able to log in or place bets. Step back, clear your head, and return when you are ready.

Self-Exclusion

Close your account for 6 months to 5 years, or permanently. Any attempt to open a new account during this period will be blocked.

Loss Limit Settings

Your session will automatically end once you reach a set loss amount. Protect yourself from going beyond your budget.

Direct Support

Our Responsible Gaming team is available 24/7, every day of the week. Reach us directly via live chat or email.

1 What Is Responsible Gaming and Why It Matters

Responsible play means treating betting or gaming purely as entertainment — not a source of income, not a solution to financial problems, and not a way to cope with stress. Onexbat sees responsible gaming not just as a policy, but as a genuine commitment to its members.

Online betting is gradually gaining popularity in Bangladesh. Many people place casual bets with friends on cricket matches for fun, while others enjoy passing time with casino games — and that's perfectly normal. The problem begins when that entertainment turns into addiction.

To every member registered with Onexbat: enjoy betting, but know your limits. We're here to help you set those limits and stick to them.

Keep in mind: The first rule of responsible play is simple — you should be able to stop whenever you want. If stopping feels difficult, that's the first sign something is wrong.

2 Onexbat's Responsible Gaming Policy

Onexbat believes that fostering a healthy gaming environment is not just good business — it is part of our responsibility to society. The core principles below guide every decision we make.

  • Age Verification: No one under 18 can register on Onexbat. Age is strictly verified through our KYC process.
  • Transparency: Full information on odds, house edge, and rules is provided.
  • Control Tools: Every member is given the tools they need to stay in control of their gaming.
  • Advertising Policy: Onexbat never runs advertisements that encourage addictive behavior.
  • Support First: If a member is in difficulty, the support team treats it as a top priority and provides every assistance.
  • Data Protection: Member gaming data is analyzed to help identify problematic behavior at an early stage.

3 How to Recognize Signs of Problem Gambling

Many people do not realise when their betting has crossed the line from normal entertainment into a problem. Read through the warning signs below carefully.

3.1 Financial Signs

  • Chasing losses by placing increasingly larger bets.
  • Taking money from bills, food, or other essential expenses to fund betting.
  • Betting with borrowed money or hiding finances from family.
  • Running out of money at the end of the month due to betting.

3.2 Behavioural Signs

  • Being unable to stop even when you try.
  • Lying to family or friends about your betting.
  • Feeling restless, irritable, or anxious when not betting.
  • Prioritising betting over work, family, or relationships.

3.3 Emotional Signs

  • Constantly preoccupied with betting.
  • Getting upset after a loss and still feeling unsatisfied even after a win.
  • Feeling like nothing is enjoyable unless you are betting.
  • Losing interest in sleep, eating, or other everyday activities.

If you notice 3 or more of the above signs in yourself, please contact the Onexbat support team right away or use the self-exclusion tools below.

4 How to Use the Protection Tools

These tools are available at any time by logging into your Onexbat account and navigating to the Settings section. You can also contact the support team to have them set up for you right away.

Deposit Limit

Set a maximum deposit amount per day, week, or month.

Time Limit

Set a daily time limit for yourself before you start playing.

Loss Limit

Your session will automatically end once you've reached your set loss limit.

Cool-off Break

Temporarily suspend your account for anywhere between 72 hours and 30 days.

Self-Exclusion

Deactivate your account for anywhere from 6 months to permanently.

Ad Block

Unsubscribe from all promotional emails and notifications.

Steps to Activate Tools

1
Log In to Your Account

Log in to your account on the Onexbat website or app.

2
Go to Profile Settings

Click the profile icon at the top right and open the "Responsible Gaming" section.

3
Choose Your Preferred Tool

Set deposit limits, time limits, or a break according to your needs.

4
Confirm

Save your changes. Some limits take effect immediately; others will be applied within 24 hours.

5 Minor Protection

Onexbat strictly ensures that no one under the age of 18 can access the platform. This is not just a legal obligation — it is our moral responsibility.

5.1 What We Do

  • Date of birth is verified at the time of registration.
  • Before withdrawing, you must verify your age via KYC using your NID or passport.
  • A selfie and additional documents may be requested to verify suspicious accounts.
  • If a user is found to be a minor, their account is closed immediately.

5.2 Advice for Parents

  • Use parental control software on your computer or mobile device.
  • Have an open conversation with your child about the risks of online betting.
  • Keep your account password separate and out of reach of children.
  • If in doubt, contact us at support@onexbat.im.

For Parents: If you suspect your child is using our platform, contact us immediately at support@onexbat.im. We will act promptly.

6 Tips for Safe and Responsible Betting

Years of experience show that people who enjoy betting as entertainment tend to follow a few simple rules. The tips below may be useful to you.

6.1 Budget Planning

  • Set a fixed monthly betting budget — an amount you can afford to lose without it affecting your household.
  • Withdraw a portion of your winnings — do not put it all back on the line.
  • Never bet with borrowed money or by dipping into your savings.

6.2 Mental Preparation

  • Never bet when you're in a bad mood, under stress, or under the influence of alcohol.
  • Don't chase your losses by placing more bets to try to win back what you've lost.
  • Don't turn to betting to solve your problems — it only makes them worse.

6.3 Time Management

  • Set aside a fixed amount of time each day for betting.
  • Do not let betting eat into time meant for family, work, or other hobbies.
  • Judgment is generally impaired late at night — avoid betting during those hours.

Golden Rule: Before you start betting, decide upfront — what is the most you are willing to lose today, and at what point will you walk away a winner? Keeping these two limits in mind can help you avoid a lot of problems.

7 Self-Assessment

Answer the following questions honestly with yourself. This is a simple self-assessment — there are no right or wrong answers, just a chance to know yourself better.

1
Have you spent more money on betting last month than you planned?
2
Have you repeatedly placed more bets to try to win back money you've lost?
3
Have you hidden the truth about your betting from family or friends?
4
Have you tried to stop betting but couldn't?
5
Do you feel restless or irritable when you're not betting?
6
Does betting feel more important than work, studies, or family responsibilities?

8 Ways to Get Help

Asking for help is not a sign of weakness — it takes courage. If you feel betting has become a problem, you don't have to face it alone. Onexbat and various support organizations are ready to help you.

8.1 Contact Onexbat Support

  • Live Chat: Chat with us directly on the website or app — 7 days a week, 24 hours a day.
  • Email: support@onexbat.im — you will receive a reply within 48 hours.
  • Self-Exclusion Request: Notifying support will result in your account being deactivated immediately.

8.2 Take Action Now

If you or someone you know seems to be struggling, take the following steps right now:

1
Acknowledge It

Admitting there's a problem is the first step toward solving it.

2
Temporarily Suspend Account

Activate a cooling-off period or self-exclusion from your Onexbat settings.

3
Tell Someone You Trust

Talk to a family member or close friend about what you're going through — don't carry it alone.

4
Seek Professional Help

Seek advice from a mental health professional or counselor.

Keep in mind: Gambling addiction is a recognized mental health condition. It is treatable, and many people have recovered. Don't wait to seek help.

9 FAQ

The duration of self-exclusion depends on the period you select. For 6-month or 1-year exclusions, reactivation is possible after the period ends, following a written request and a 7-day waiting period. Permanent self-exclusion means the account cannot be reopened.

Yes, lowering your deposit limit takes effect immediately. However, increasing a limit requires a 7-day waiting period. This rule exists to protect you from raising limits on impulse.

Your funds remain completely safe during a cooling-off period or self-exclusion. You can withdraw them once the period ends or by contacting support.

No — for privacy reasons, a third party cannot directly impose limits on your account. However, if you wish, you can notify support to have a family member noted as a "trusted person" who can submit a self-exclusion request on your behalf.

Yes. Onexbat's system automatically detects unusual gaming patterns — such as sudden large bets, playing late into the night, or rapid consecutive deposits. In these cases, the support team may proactively reach out.

Play Responsibly, Enjoy the Game

Betting at Onexbat is more than chasing a win — it is a safe, transparent, and responsible experience. Join today and enjoy the entertainment on your own terms.

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